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Why India Still Rules IT Outsourcing and How to Sustain It Issue Date: Dec 12, 2021

it outsourcing company in india

They are a boutique custom web and software development company striving to leave a mark in the software industry. They are industry veterans using and implementing Ruby on Rails from its nascent stages for development, training, deploying and contributing back to the Rails Community. They have equal expertise in custom web application development and product development due to our varied participation in projects. They help startups, enterprises & digital agencies establish & extend their development teams and develop impressive web & products.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences. The company has been instrumental in bridging the digital divide across various sectors and regions. HCL’s expertise covers a range of areas, including IT services, digital and analytics solutions, and engineering and R&D services.

it outsourcing company in india

Having been serving in the customer support industry for 10+ years, Triniter served more than 1100+ clients. They provide excellent customer services that 97.9% of their clients keep coming back to Triniter when they need customer support services. The steady growth of the IT industry is clear in the upcoming years as businesses need innovation, agility, and operational flexibility. This IT services provider has developed a unique product and service offering that helps organizations of all sizes with their digital transformation.

Pioneered as a custom Blockchain solutions provider, Accubits is one of the oldest and most experienced Blockchain development houses in the market. SoluLab provides full spectrum, 360 degree services to enterprises, startups and entrepreneurs helping turn their dreams into awesome software products. They ideate, design and develop innovative digital business solutions and enable emerging technology as a driving force for the business houses. Teksun provides end-to-end, turnkey services for developing a wide range of applications, across a wide variety of market trends. If you’re thinking of outsourcing a chunk of your IT operations to India, with extensive technical expertise, cost-effectiveness, and staff flexibility, Grazitti Interactive is “THE” IT firm to outsource to.

CDN Solutions Group

If you don’t have a clear idea of how the industry functions, it can be difficult to outsource the work to an Indian service provider. As Indian cities also have the advantage of lower real estate prices, Indian outsourcing firms can offer you quality services at a lower price than most other countries. Some outsourcing tasks, such as customer support, require dedicated technology and infrastructure. This way, you’ll have no trouble communicating work requirements with Indian workforces. As they’ll have no trouble talking to your customers and addressing their needs, they’re perfect for your customer support services.

it outsourcing company in india

For example, the 12-hour time difference in India and the USA leads to the faster completion of work, which further leads to increased productivity with greater efficiency. India has one of the fastest-growing talent pools for the IT and ITeS industries. India has a ready talent pool of employees, with the outsourcing service India marketplace directly employing over 4 million people along with indirect employment of over 10 million others. To perform these high-end tasks, there is a need to understand the nature of business and the underlying technology.

Communication and Client Management

Like the Philippines, India has been a profitable outsourcing destination for hundreds of companies including Silicon Valley giants like Google and Facebook. In this article, we’ll cover everything you need to know about outsourcing to India and how to manage your outsourced staff. With India’s efficiency and expertise in handling outsourced work, you could be looking at increased profits in no time. We are an independent business unit under the Kochartech umbrella, functioning as a technology driven Back Office Operations vertical. But here we have also discussed what are the disadvantages if a company decided to outsource their work to India. IT is given high priority in India and the policies on taxation, telecom, etc. have been helpful in improving the infrastructure and communications systems.

  1. OnGraph offers world class web acceleration services to enterprises and business leaders.
  2. Wipro is a significant player in the IT outsourcing industry, renowned for its comprehensive approach to technological solutions.
  3. Cigniti is a cloud-based company that provides web hosting solutions to companies in over 120 countries.
  4. That’s why the offer round-the-clock customer support services when you outsource your customer care tasks to this company.

The IT outsourcing companies in India will only charge you for the services that you avail from them. Have a look at GoodFirms compiled list of best IT outsourcing service providers in India. You can be rest assured that all of these companies possess relevant experience in the industry to provide you with the desired outcome. These include consulting, systems integration, outsourcing and software development to a wide range of domestic and global clients.

And as most of these companies have been doing this for decades, you don’t have to worry about any dip in the quality of work. However, as IT services require specialized knowledge and equipment, you’ll have to train your in-house staff and set up the infrastructure for it. Businesses need to adjust to the social and cultural practices of the outsourcing provider. The difference in time zones, regional culture, language, and dialect can potentially cause communication struggles.

Top IT service providers in India

Their ability to deliver tailored solutions has made them a favourite among multinational corporations. Love it or loathe it, outsourcing has become a permanent feature of the business toolkit. In fact, Kearney’s 2021 index introduced a digital resonance metric to score countries on their digital skills. The changing digital focus could also mean more success for Singapore, Germany, Sweden, the Netherlands, France, Canada and Israel, the author pointed out. By focusing on emerging technologies and building a collective of unconventional thinkers and innovators, Accubits is on track to be a front runner during this industrial revolution we are witnessing.

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“Companies may not move support, local and technology hubs from India to China, but they could create a hub of many countries like Bangladesh, Sri Lanka and a lot of Middle-Eastern countries. It’s just about them realising it and us taking too long to adjust ourselves. This will require a massive push and it has to come from the top as well,” says Mukherjee. “In fact, a lot of Eastern European and Latin American heritage companies are expanding their India talent pool a lot more.

Keep in mind that you can address all the cons by properly vetting any potential offshore ornearshore outsourcing partners. With this in mind, begin your search with some of the firms onthis list, and don’t be afraid to have a frank conversation with any potential vendor regardingyour concerns. Globally there is a shortage of IT specialists in-house which drives businesses to fetch a partner with an intricate understanding of technology and possess strong business skills. If you include New Jersey-based Cognizant in the mix, cofounded by Lakshmi Narayanan from Tata Consultancy, then six of the biggest IT services companies in the world are run by Indians. That’s more than China, more than Ireland and France, and only two less than the United States if you consider the companies whose outsourcing practice is at the core of their business, like IBM for instance.

The 5 Key Advantages of Outsourcing for Small Business

Grant Thornton is a top 10 global accounting and consulting firm offering a distinctive, collaborative and forward-thinking approach to business advice. Their expertise lies in offering complete custom design, development, and post-delivery optimization across domains like FinTech, HealthTech, FoodTech, Media, OTT, Commerce & EdTech. Net Solutions has over twenty years of experience with end-to-end application development, fromUI and UX design to development and testing. One thing to note about the time zone challenges is that some firms are willing to adapt theirhours to synchronize with your internal staff. If you are a business that wants faster results and thrive in a competitive business market then IT outsourcing is definitely for you to get success and make a difference with a reliable team of experts. With the changing demands of projects, we scale up proficient resources to meet your custom business demand and generate profitable results.

IT outsourcing companies offer top technology talent for all types of technology, tools, and platforms. Partnership with TatvaSoft helped the client to develop the Online Forex Exchange Trading solution that offers them proactive competitive rates, flexibility and secure international payment system. With the rapidly increasing global challenges, the need for global solutions is not lowering at any rate.